Returns & Refunds
We gladly accept returns, exchanges, and cancellations
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom items
- Personalized items
Returns and exchange details
Item must be returned within 14 days after the buyer receives the item If you are not satisfied with your purchase. All items must be returned in original conditions without any physical changes with all of its components. We do not refund payment for delivery, only the cost of the product.
If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem.
If your package mark as ''unclaimed'', it may be resend, or you may get refund (excluding shipping costs and non-refundable fees) - just write me about it.
If you have made payment but decided to cancel the order while it was already sent to you, you will also be refunded a sum, except for above-mentioned commission fee.
You will get the money back after the package is returned to us. While returning parcel, please give us a tracking number.
If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem.
If your package mark as ''unclaimed'', it may be resend, or you may get refund (excluding shipping costs and non-refundable fees) - just write me about it.
If you have made payment but decided to cancel the order while it was already sent to you, you will also be refunded a sum, except for above-mentioned commission fee.
You will get the money back after the package is returned to us. While returning parcel, please give us a tracking number.